FAQ
Silentias
Questions, Answered
What people ask most about the Silentias Hydrating Sleep Strip, our hydrating mouth tape, along with shipping and returns, and Founders 333.
One
The Silentias Hydrating Sleep Strip
Is the Silentias Hydrating Sleep Strip a mouth tape?
Yes. Mouth tape is the name most people know for this kind of product. The Silentias Hydrating Sleep Strip is our version: a soft strip of white viscose cotton, worn over closed lips through the night, made with glycerin and hyaluronic acid and a silicone-based adhesive chosen for sensitive skin.
What makes it different?
Every ingredient is disclosed, all four of them. It is made of white viscose cotton, it is hypoallergenic, allergen-tested and biocompatible, and it lifts away in the morning without pulling.
Who is it for?
Adults who want to sleep with their mouth gently closed through the night, and who can breathe comfortably through the nose. It was designed with sensitive skin in mind.
It is not suitable if you have nasal obstruction or congestion, a respiratory condition, or any difficulty breathing through the nose. It is not for use during pregnancy or by anyone under eighteen.
How does it work?
The strip rests over closed lips before sleep and keeps the mouth gently closed through the night. You remove it in the morning.
Nasal breathing has long been studied as part of restful, undisturbed sleep.
Does it treat snoring or sleep apnea?
No. The Silentias Hydrating Sleep Strip is not a medical device, and it does not treat snoring, sleep apnea, or any other condition.
If you have concerns about your sleep or your breathing, please speak with a doctor first.
Is it gentle on sensitive skin?
Yes. It is hypoallergenic, allergen-tested and biocompatible, and the silicone-based adhesive was chosen for how softly it lifts away. A patch test is always recommended for sensitive skin.
Will it be hard to remove?
No. The adhesive lifts away in the morning without pulling.
What is it made of?
Four ingredients, all disclosed: white viscose cotton, a silicone-based adhesive, glycerin and hyaluronic acid. Free from latex, parabens, fragrance, hormones and colorants.
How many strips are in a pouch?
Thirty. One pouch holds a month of nights.
What if I feel I cannot breathe?
Remove it. The strip lifts away easily at any moment. Use it only when you can breathe comfortably through your nose, and do not use it again until you can.
Where can I read more?
What the Sleep Strip is, what it is not, and what has been tested are all on Our Standards.
Two
Shipping and returns
Where do you ship?
Within the United States, including Puerto Rico, for now.
How much is shipping?
$4.99 on orders under $45. Complimentary on orders of $45 or more, and always complimentary for subscribers.
What if I want to return it?
Sealed and unopened, you have fourteen days for a full refund, and you cover return postage. Opened or used is final sale.
If anything arrives defective or damaged, send a photograph within seventy-two hours and we will replace it at no cost. Everything else is in our Refund Policy.
If anything isn't right, our team will make it right.
Three
Founders 333
What is Founders 333?
Our founding circle. Members who join during this season keep the Founders rate for as long as they remain subscribed.
What is the difference between Monthly and Quarterly?
Founders Monthly delivers one pouch each month, at $29. Founders Quarterly delivers three pouches together every three months, at $84, with a Silentias Tin included in your first order.
Can I cancel anytime?
Yes, at any time, from your account, with no fees. You can also pause or skip a delivery whenever you need to.
Rest, refined.
Silentias™ LLC